Meta has launched Meta Business Agent, an AI-powered tool designed to help businesses automate customer interactions across WhatsApp, Messenger, and Instagram. The announcement was first reported by YugaTech .
The tool leverages artificial intelligence to handle common customer queries, book appointments, and process transactions without human intervention. Meta aims to streamline business operations and improve response times for businesses using its messaging platforms.
For Philippine businesses that heavily rely on messaging apps for customer engagement, this development could significantly enhance efficiency. Meta continues to expand its suite of business tools in the region, positioning its platforms as essential for digital commerce.