According to a report from Inside Retail Asia , the NRF’26 Apac conference featured executives from Golden ABC, Gill Capital, and Zalora discussing the next era of retail. The overarching theme was that agility and innovation will define future winners, not scale or heritage.
Golden ABC, a leading Philippine fashion retailer, and Zalora, a regional e-commerce platform, shared how physical and digital channels are converging to create seamless customer experiences. Gill Capital, a private equity firm focused on consumer investments, highlighted the importance of data-driven decision-making and supply chain resilience.
The speakers agreed that retailers must invest in technology and talent to stay competitive in a rapidly shifting landscape. Consumer expectations for speed, personalization, and sustainability are driving a new retail playbook, where adaptability is the key metric for success.