Officeworks, an Australian office supplies retailer, is moving some jobs offshore to India and the Philippines, according to a report by People Matters Global . The move is part of a broader trend of Australian companies seeking cost savings and access to talent in Asia.
The specific roles being shifted include IT and customer support positions. The decision is expected to affect a number of Australian-based employees, although the exact number has not been disclosed. Officeworks is owned by Wesfarmers, one of Australia's largest conglomerates.
This move reflects ongoing changes in the global labour market, with many companies in developed countries outsourcing back-office functions to lower-cost destinations. The Philippines, in particular, has become a major hub for business process outsourcing (BPO), known for its English-speaking workforce and competitive wages.