In a recent column published by Philstar Biz, a veteran management consultant with 35 years of experience highlights a recurring corporate trend: highly-intelligent managers investing significant effort into refining workflows that are ultimately unnecessary.
The phenomenon, described as "the art of doing useless things efficiently," is observed across organizations that hold numerous ISO certifications. The author argues that such efforts, while impressive in execution, distract from genuinely valuable work and can create an illusion of productivity.
The column serves as a critique of corporate cultures that reward process perfectionism over strategic impact, urging managers to reconsider whether the processes they optimize actually serve the organization's goals.