Pacific Gas and Electric Company (PG&E) is warning its customers about a new scam involving fake barcodes, according to a report by The Napa Valley Register. The scam targets utility users by tricking them into scanning fraudulent barcodes that appear on fake bills or payment portals.
In the scheme, victims are directed to scan a barcode—often a QR code—that leads to a fake payment website designed to capture personal and financial information. PG&E stated that legitimate barcodes on official bills are safe, but customers should verify any unexpected payment requests directly through the company's website or customer service.
PG&E advises customers to never scan barcodes from unverified sources and to report suspicious activity. The utility is working with law enforcement to address the scam, which has been reported in several regions. This incident highlights the growing use of barcode-based fraud in the utility sector.