Salesforce expands Agentforce platform
SALESFORCE, INC. has launched a new portfolio of specialized artificial intelligence (AI) agents powered by upgraded Agentforce technology that can execute complex, multi-week enterprise workflows. This aims to address enterprises’ shift from chatbots to task-execution systems across core business functions like sales, customer services, commerce, and back-office operations. Built directly into Customer 360, the agents […]
Source: BusinessWorld
https://bworldonline.com/technology/2026/09/17/777817/salesforce-expands-agentforce-platform/