According to a report from ETHRWorld.com, artificial intelligence penetration in India's retail global capability centers (GCCs) has doubled over the past year. The surge reflects the industry's rapid adoption of AI-driven solutions for supply chain optimization, personalized marketing, and customer analytics.
Despite the growth, the report highlights a critical shortage of senior AI talent. Companies are struggling to find experienced professionals capable of leading AI initiatives, with demand far outstripping supply. This scarcity is particularly acute in roles requiring deep expertise in machine learning and data science.
The talent gap poses risks to scaling AI projects and maintaining competitive advantage. Industry watchers suggest that companies may need to invest more in upskilling existing staff and building stronger partnerships with academic institutions to bridge the gap.