Marks & Spencer has discontinued a popular service across its stores, leaving many shoppers 'gutted', Manchester Evening News reports. The specific service cut has not been detailed, but customer reactions on social media indicate widespread disappointment.
The move is part of ongoing operational adjustments by the British retailer, which has been streamlining offerings to focus on core products. While the service was not a major revenue driver, it was valued by loyal customers for convenience.
Marks & Spencer has not officially commented on the discontinuation. The company continues to face pressure from changing consumer habits and competition in the UK retail sector.