Officeworks, an Australian office supplies retailer, is moving some jobs to India and the Philippines, People Matters Global reported. The company confirmed it is offshoring certain roles as part of a broader operational review, though it did not specify the exact number of positions affected.
The move aligns with a trend among Australian firms seeking cost efficiencies by tapping into skilled labor markets in Asia. The Philippines has become a popular destination for business process outsourcing, particularly in customer service and IT support roles. India also remains a major hub for offshore services.
Officeworks emphasized that the changes would not affect its in-store teams and that it would support affected employees through redeployment and retraining. The company said the offshoring strategy is aimed at improving efficiency and scalability as it adapts to changing customer needs.