PG&E has issued a warning to customers about a barcode scam that is part of a rise in fraud activity, according to a report from ABC10. The scam involves fraudsters placing fake barcodes over legitimate ones on payment kiosks.
When customers scan the fraudulent barcode, their payment is redirected to scammers instead of PG&E. The utility company advises customers to carefully inspect barcode stickers before scanning and to avoid using kiosks that appear tampered with.
PG&E reminds customers that they should only pay through official channels such as their website, mobile app, or authorized payment centers. The company is working with law enforcement to address the scam.